Undo upload service¶
The distribution includes a utility that can be used to send files to Undo - for example uploading LiveRecorder recordings for support.
Before using the upload service please ask customer support to register your username (typically your email address).
To upload a file:
$ ./undo-upload -f FILENAME
If this is the first time that you are attempting an upload you will be prompted
for your username. Your username will be stored in the file
for subsequent use.
Please notify customer support that you have uploaded the new file.
The upload utility requires that your firewall allows outbound connections on port 443/tcp. If the file to be uploaded resides in a secured environment it may be necessary to copy it out of the secured environment in order to upload.
Files are secured during transmission by HTTPS encryption.
Large files of the order of 10s of GB are supported.